Service Request Ticket - # 50360

Service Request Information

CONTACT Name Bolen, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 02, 2013 04:36 PM
Department Human Resources Phone 88552
Location Email bolenk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110681[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 1YDBNS1 Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 1YDBNS1 Location PDR 2023 Giveaway

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office 2010 Pro Plus from P0084903 installed as Office 2007, AssureID7 P0085070

Wired NIC 18:03:73:17:53:F2

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara May 03, 2013 04:18 PM 
Status changed from (1) Pending to (5) Completed
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Andrew Gandara May 03, 2013 04:18 PM 
Updated from helpdesk computer and two laptops
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Lexie Widmer May 03, 2013 02:05 PM 
Andrew can come by anytime.
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Andrew Gandara May 03, 2013 01:57 PM 
Left VM
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Andrew Gandara May 03, 2013 10:24 AM 
Task reassigned to Andrew Gandara.
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Lexie Widmer May 02, 2013 04:37 PM 
Would appreciate if this could be done by Monday
of next week.
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Lexie Widmer May 02, 2013 04:36 PM 
She would like this program updated on the
computer - The Assure id program. 
Located at the WOU info desk.
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