Service Request Ticket - # 50386

Service Request Ticket - # 50386

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Service Request Information

CONTACT	Name	Metzgar, Cori	Date	May 06, 2013 02:45 PM
	Department	Athletics	Phone	88312
	Location		Email	metzgarc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20120372 (opens in a new window)	Bldg/Room	STAD
	Service Tag		Description	Xerox P3250/D Monochrome Laser Printer
	Serial No.	MXV105546	Location	Cori Metzgar-Deacon, Director-Sports Performance
	Model	P3250/D	Hostname
	Notes	duplex, 30ppm, USB 2.0 with cable, 1200 dpi image, 250 sheet paper capacity	Ink/Toner Refill

TECHS	Submitted by	Lexie Widmer	Contact	lwidmer11@wou.edu	88925
	Primary Technician		Contact	thibeaultm@wou.edu	88925

Tracking

Entered by	Date	Memo
Megan Thibeault			Email Public
Entered by	Date	Memo
Megan Thibeault	May 13, 2013 01:42 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Megan Thibeault	May 13, 2013 01:42 PM	Nope done!	Add Attachment
Paul Lambert	May 13, 2013 01:42 PM	Task reassigned to Megan Eichler.	Add Attachment
Paul Lambert	May 13, 2013 01:42 PM	anything else need to be done?	Add Attachment
Paul Lambert	May 13, 2013 01:41 PM	disconnected	Add Attachment
Megan Thibeault	May 07, 2013 10:06 AM	Status changed from (5) Completed to (1) Pending	Add Attachment
Megan Thibeault	May 07, 2013 10:06 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Megan Thibeault	May 07, 2013 10:06 AM	Task reassigned to Paul Lambert.	Add Attachment
Megan Thibeault	May 07, 2013 10:06 AM	need to disconnect port:015A21-2	Add Attachment
Megan Thibeault	May 07, 2013 09:01 AM	This printer is not a networked printer. We will get it set up locally.	Add Attachment
Megan Thibeault	May 07, 2013 09:00 AM	Task reassigned to Megan Eichler.	Add Attachment
Lori Burgeson	May 07, 2013 06:51 AM	This must be the wrong WOU number. We will need the correct WOU. I will also need a config page printed from this printer before beginning to put it on the network.	Add Attachment
Lexie Widmer	May 06, 2013 02:45 PM	They are also trying to use it as a network printer.	Add Attachment
Lexie Widmer	May 06, 2013 02:45 PM	They recently got a printer from HPE, but are having problems hooking it up. It is in the Stadium weight room. They (Cori or her assistant, Jamion) are pretty much always available during business hours.	Add Attachment