Service Request Ticket

Service Request Information

CONTACT	Name	Love, Tommy	Date	May 06, 2013 03:32 PM
	Department	Advancement & Foundation	Phone	88134
	Location		Email	lovet@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20120857 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	HP Officejet Pro 8100 Color Inkjet ePrinter #CM752A
	Serial No.	CN2C8BVHT5	Location	PDR 2023 Giveaway
	Model	CM752	Hostname
	Notes	Up To 20 ppm Black/16 ppm Color Borderless Printing Up To 8.5x11" Automatic Duplex Printing Ethernet & Wi-Fi Connectivity Print From Mobile Devices ePrint Compatible W-Fi	Ink/Toner Refill	BLK-HP950 Colors-Cyan, Magenta and yellow HP951
	Wired NIC	28:92:4A:BA:FE:DB
	Wireless NIC	84:34:97:AC:0C:01

TECHS	Submitted by	Lacey Davis	Contact	ldavis08@wou.edu	88925
	Primary Technician		Contact	burgesonl@wou.edu	88955

Entered by	Date	Memo
Lori Burgeson			Email Public
Entered by	Date	Memo
Lori Burgeson	May 09, 2013 01:28 PM	Task reassigned to Lori Burgeson.	Add Attachment
Lori Burgeson	May 09, 2013 01:28 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Lori Burgeson	May 09, 2013 01:28 PM	Printer is set up and working well.	Add Attachment
Katie Halvorson	May 09, 2013 08:24 AM	88281 is melissa	Add Attachment
Katie Halvorson	May 09, 2013 08:24 AM	Melissa is available to unlock the door for the tech as well. She will be out 2-3 today but around most day. He will be in his office on conference call from 10-11 otherwise he is free and she can let you in. Tomorrow 10-4 is free as well. Melissa is at the front for contact as well.	Add Attachment
Dyl Karbia	May 08, 2013 03:49 PM	Left VM	Add Attachment
Dyl Karbia	May 07, 2013 02:20 PM	Left VM	Add Attachment
Lexie Widmer	May 07, 2013 08:01 AM	He left a VM for you. He is pretty busy today, but can meet late afternoon. Otherwise, Wednesday afternoon would be best.	Add Attachment
Andrew Gandara	May 06, 2013 04:25 PM	Left VM for hours	Add Attachment
Lacey Davis	May 06, 2013 03:32 PM	A HP Office jet Pro 8100 printer needs a local USB setup and delivered to Tommy Love in COT 222. The printer W# is 20120857 and it is located on the counter in ITC 008.	Add Attachment