Service Request Ticket - # 50392

Service Request Information

CONTACT Name Osborn, Cristina   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 07, 2013 02:04 PM
Department Student Enrichment Program Phone 88550
Location Email osbornc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050194[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Inspiron 6000, Intel Pentium M Processor 730
Serial No. 9M0BY71 Location PDR

CPU Pentium M 730 1.6GHz


OS Unknown Software

Wired NIC 00:12:3F:DE:13:91

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault May 07, 2013 04:23 PM 
Task reassigned to Megan Eichler.
 Add Attachment
Megan Thibeault May 07, 2013 04:23 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Megan Thibeault May 07, 2013 04:23 PM 
same as ticket #50394
 Add Attachment
Joshua Johnson May 07, 2013 02:04 PM 
Hello,
 
We have a laptop that keeps having the low battery
alert pop up and also a "you should change your
battery or switch to outlet power immediately". 
We were just wondering if you could take a look at
it. Thank you!
-- 
Student Enrichment Program
503-838-8550
Add Attachment