Service Request Ticket - # 50398

Service Request Information

CONTACT Name Yang, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 08, 2013 09:25 AM
Department Business/Economics Division Phone 88421
Location Email yangj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090947[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. HVJWQL1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software MS Office Pro Plus 2007 license from P0074772

Wired NIC 00:26:B9:8E:57:27

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe May 08, 2013 10:31 AM 
Task reassigned to Adam Fyffe.
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Adam Fyffe May 08, 2013 10:31 AM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe May 08, 2013 10:31 AM 
keyboard set up
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Joshua Johnson May 08, 2013 09:25 AM 
The keyboard on Jeniffer Yang's computer is not
working properly. The keyboard works, but there
are keys that are not working correctly. The
Keyboard is a wired keyboard. 

The computer is located in WH 102.

Jennifer is not always in the office so you can
contact Dianna Hewett. 

Dianna Hewett
88722
hewettd@wou.edu
WH 113
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