Service Request Ticket - # 50399

Service Request Information

CONTACT Name DeVolder, Norma   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 08, 2013 10:08 AM
Department Student Health & Counseling Center Phone 88313
Location Email devoldern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Scanner Edit WOU # 20120568[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Epson WorkForce DS-6500 Document Scanner #B11B205221
Serial No. PWTZ000872 Location PDR
TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Aug 07, 2014 07:54 AM 
Task reassigned to Lori Burgeson.
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Lori Burgeson Aug 07, 2014 07:54 AM 
Status changed from (1) Pending to (5) Completed
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Katie Halvorson Aug 06, 2014 05:08 PM 
Task reassigned to UCS Tech.
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Joshua Johnson May 15, 2013 08:07 AM 
called and stated that the scanner is still not
working.
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Adam Fyffe May 08, 2013 10:32 AM 
Task reassigned to Richard Kavanagh.
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Adam Fyffe May 08, 2013 10:32 AM 
we have fixed it multiple times, can you take a
look and see if there is something we are missing
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Lexie Widmer May 08, 2013 10:11 AM 
She also said that it was a wired connection and
working just fine 10 minutes ago.
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Lexie Widmer May 08, 2013 10:09 AM 
The Scanner: 20110568[Edit Inv]
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Lexie Widmer May 08, 2013 10:08 AM 
On her computer it says "connection failed" when
she tries to access her scanner.  
Computer: 20120561[Edit Inv]

She has restarted the scanner but still can't
connect.  Its in the nurses station.
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