Service Request Ticket - # 50400

Service Request Information

CONTACT Name Perkins, Portia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 08, 2013 10:42 AM
Department Computer Science Division Phone 88480
Location Email perkinp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110151[Edit Inv] (opens in a new window) Bldg/Room ITC 306
Service Tag 34XGZQ1 Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34XGZQ1 Location Portia Perkins

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:B3:97:8E

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Jared Petersen May 10, 2013 12:47 PM 
Task reassigned to Dyl Karbia.
 Add Attachment
Jared Petersen May 10, 2013 12:47 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Jared Petersen May 10, 2013 12:47 PM 
Called, apparently Dyl stopped by and did something that helped. I 
don't know.
 Add Attachment
Lori Burgeson May 09, 2013 02:24 PM 
Stopped by Portia's office but she had already
left for the day
 Add Attachment
Lexie Widmer May 08, 2013 10:42 AM 
Her computer is running very slow and would like
it "cleaned up."  

She is in ITC 307.  
88480

She available anytime during business hours.
 Add Attachment