Service Request Ticket - # 50401

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 08, 2013 10:46 AM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100415[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 8860 DN Color Laser Printer #8860/DN
Serial No. HAV504804 Location PDR

Model P8860/DN Hostname lab-mnb23.wou.edu
Notes IP: 140.211.78.33 Ink/Toner Refill Black:108R00800 Blue:108R00797 Yellow:108R00799 Magenta:108R00798

Wired NIC 00:00:AA:D4:D9:CD

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe May 08, 2013 11:49 AM 
Task reassigned to Adam Fyffe.
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Adam Fyffe May 08, 2013 11:49 AM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe May 08, 2013 11:49 AM 
reseated the rollers and printed off 13 pages,
with a full paper supply in the tray.  worked fine
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Lexie Widmer May 08, 2013 10:47 AM 
Priority changed from (3) Priority to (2) High Priority.
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Lexie Widmer May 08, 2013 10:46 AM 
Victoria Burnhard
503-701-2257

The printer in MNB 223 Lab is constantly jamming.
 This printer has been a problem all year.
Lab-MNB223 printer.
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