Service Request Ticket

Service Request Information

CONTACT	Name	Taylor, Steve	Date	May 08, 2013 10:50 AM
	Department	Natural Science/ Earth and Physical Science	Phone	88398
	Location		Email	taylors@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Tablet	Edit WOU #	20120855 (opens in a new window)	Bldg/Room	NS 210
	Service Tag		Description	Apple iPad(4thGen) Wi-Fi+Cellular Verizon 64GB
	Serial No.	DMPKG2NXF18Y	Location	Steve Taylor
	CPU	Dual-core A6X with quad-core graphics
	OS	iOS 6	Software
	Wireless NIC	CC:78:5F:D8:2D:36
	Bluetooth NIC	CC:78:5F:D8:2D:37

TECHS	Submitted by	Lacey Davis	Contact	ldavis08@wou.edu	88925
	Primary Technician		Contact	jpetersen11@wou.edu	88925

Entered by	Date	Memo
Jared Petersen			Email Public
Entered by	Date	Memo
Jared Petersen	May 10, 2013 02:29 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jared Petersen	May 10, 2013 02:29 PM	Dropped the iPad off, set up his email, told him how to set up 3G Verizon connection once he pays for the service, and gave him a quick tutorial and resources for learning more. Invoice signed and filed.	Add Attachment
Katie Halvorson	May 10, 2013 01:39 PM	He is around the rest of the day between his upstairs and downstairs office. You can find him in either one to deliver his iPad.	Add Attachment
Jared Petersen	May 10, 2013 10:23 AM	Putting equipment back on the shelf.	Add Attachment
Jared Petersen	May 10, 2013 10:23 AM	Left VM	Add Attachment
Jared Petersen	May 10, 2013 10:17 AM	Put case on iPad and set up. Will probably still need to set up email and will need to have him set up the account for the 3G Verizon connection.	Add Attachment
Jared Petersen	May 10, 2013 10:14 AM	Task reassigned to Jared Petersen.	Add Attachment
Lacey Davis	May 08, 2013 10:50 AM	An apple ipad needs to be setup and delivered to Steven Taylor in NS 210. The W# is 20120855. The equipment is located on the shelf across from the restroom in ITC 009.	Add Attachment