Service Request Ticket - # 50406

Service Request Information

CONTACT Name Townsend, Kimber   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 08, 2013 03:37 PM
Department College of Education Phone 88082
Location Email townsendk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20101248[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 3600DN Mono Laser Printer
Serial No. MHB907016E Location PDR

Model P3600/DN Hostname ed-gondor.wou.edu
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V NOT STUDENT TECH PRINTER MAINT: Phaser3600 Fuser unit from VISA2013003841 JAN2014 SR52603; Maint Kit from VISA2015004810 OCT2015 SR58333 IP: 140.211.118.29 Ink/Toner Refill std blk:106R01370, High blk: 106R01371
TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact lwidmer11@wou.edu 88925

Tracking

Entered by Date Memo
Lexie Widmer
Email

Public
Entered by Date Memo
Lexie Widmer May 08, 2013 04:02 PM 
Task reassigned to Lexie Widmer.
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Lexie Widmer May 08, 2013 04:02 PM 
Status changed from (1) Pending to (5) Completed
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Lexie Widmer May 08, 2013 04:02 PM 
Lori restarted krusty.
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Lexie Widmer May 08, 2013 03:42 PM 
It's in Ed 202
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Lexie Widmer May 08, 2013 03:37 PM 
krusty Ed-Gondor says "sleeping" on its window.
When they tried to print to it, the computer said
waiting for the printer to respond.  

They restarted the printer which then displayed
"ready" but they still get "waiting for the
printer to respond."  The printer is not
responding and they really need it working.
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