Service Request Ticket - # 50415

Service Request Information

CONTACT Name Bracy, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 09, 2013 01:38 PM
Department Creative Arts Phone 88534
Location Email bracyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110432[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 27-inch,3.4GHz Quad-Core Intel i7 #Z0M7
Serial No. D25GQ1F9DHJW Location PDR

CPU 3.4GHz Quad-Core Intel Core i7


OS Unknown Software bundled with iLife'11, Microsoft Office 2011 for MAC from P0083713 Adobe Master Collection CS5.5 MAC P0083713 Apple Keynote '09 Volume Licenses 22 seats from P0083717, Adobe Master Coll. CS6 from P0091311 JULY2013

Wired NIC 3C:07:54:26:6C:79


Wireless NIC E4:CE:8F:67:9A:0E


Bluetooth NIC 34:51:C9:F2:D7:48

TECHS Submitted by Octavio Cervantes Contact ocervantes06@wou.edu 88925
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth Jun 06, 2013 09:56 AM 
Status changed from (1) Pending to (5) Completed
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Laven Voth Jun 06, 2013 09:56 AM 
replaced
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Laven Voth May 21, 2013 09:08 AM 
called about it last week, Waiting on apple to send 
out their tech
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Jared Petersen May 10, 2013 11:13 AM 
Task reassigned to Laven Voth.
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Jared Petersen May 10, 2013 11:13 AM 
Part of the display is definitely going out. Picked up with Megan 
and passed it along to Laven. Needs to be called into Apple.
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Jared Petersen May 10, 2013 10:58 AM 
Task reassigned to Jared Petersen.
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Octavio Cervantes May 09, 2013 01:38 PM 
****This is an email****
We have a malfunctioning monitor in TC210 ¿ the
screen is partially dim/not receiving equal light.
It's id # 20110432[Edit Inv], and it's the first system 
flush along the wall to the left as you enter the
lab. These are new enough that I suspect Apple
will need to replace it.

Thank you,
Jen


¿ ¿ ¿ ¿ ¿ ¿ ¿
Assistant Professor, Visual Communication Design 
¿  Art Department  ¿  Western Oregon University  ¿
 503.838.8534
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