Service Request Ticket

Service Request Information

CONTACT	Name	DelloStritto, Mary Ellen	Date	May 09, 2013 02:56 PM
	Department	Behavioral Sciences Division	Phone	89657
	Location		Email	dellostm@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20120728 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Apple MacBook Pro 15inch w/ Retina, 2.4GHz Quad i7
	Serial No.	C02KH38SFFT0	Location	PDR
	CPU	Intel Core i7(2.4GHz quad, 6MB L3 cache)
	OS	MAC OS X 10.14 (Mojave)	Software	MS Office for MAC 2011 from P0089412,SPSS Statistics Premium Faculty Pack from P0102741 til NOV-30-2017(Statistics24 in NOV2016) see T:\Spss\SPSS2x_TRI TERM licensesStatisticsPremFacPack
	Wireless NIC	28:CF:E9:19:38:DD
	Bluetooth NIC	28:CF:E9:19:38:DE

TECHS	Submitted by	Octavio Cervantes	Contact	ocervantes06@wou.edu	88925
	Primary Technician		Contact	lwidmer11@wou.edu	88925

Entered by	Date	Memo
Lexie Widmer			Email Public
Entered by	Date	Memo
Lexie Widmer	May 09, 2013 03:24 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Lexie Widmer	May 09, 2013 03:23 PM	Task reassigned to Lexie Widmer.	Add Attachment
Lexie Widmer	May 09, 2013 03:23 PM	Dave D was able to track down the file path, find it, and copy it to her home drive.	Add Attachment
Lexie Widmer	May 09, 2013 03:11 PM	dellostm The possible path: groupr/triODE M/11-12/LeavingResults.docx	Add Attachment
Lexie Widmer	May 09, 2013 03:09 PM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Lexie Widmer	May 09, 2013 03:09 PM	She needs this document within the next two hours.	Add Attachment
Octavio Cervantes	May 09, 2013 02:57 PM	Mary is in 229 Todd hall at the moment. Her number is 88709 She cannot access a word document on word. It does not show up on her finder. She remember saving it yesterday, but today, cannot access it.	Add Attachment