Service Request Ticket - # 50428

Service Request Information

CONTACT Name Perkins, Portia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 10, 2013 11:59 AM
Department Computer Science Division Phone 88480
Location Email perkinp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110215[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL024568 Location PDR

Model 8870/DNM Hostname itc311.wou.edu
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord IP: 140.211.114.45 Metered Code: 3887 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 00:00:AA:F5:06:B8

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault May 14, 2013 03:10 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault May 14, 2013 03:10 PM 
changed out the process drive and the cam shaft.
The printer is working correctly now.
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Megan Thibeault May 10, 2013 01:55 PM 
ref #18992488
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Katie Halvorson May 10, 2013 11:59 AM 
Portia called to report that the printer in ITC
311 says it needs a maintenance kit.
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