Service Request Ticket - # 50438

Service Request Information

CONTACT Name Borst, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 13, 2013 09:38 AM
Department Business Services Phone 88284
Location Email borsts@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20111147[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox 3600/DN Mono Laser Printer
Serial No. MHB793562 Location PDR

Model P3600/DN Hostname crackle.wou.edu
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V NOT STUDENT TECH PRINTER PRINTER MAINT: Phaser 3600 fuser unit from VISA2013003713 SR51470 SEPT2013 Maintenance Kit Model#126N00324 Xerox 3600 Fuser 110V, New #126N00293, Transfer Roller #022N02353 from VISA2014004527 SR56527 MAY2015 Xerox 3600 Feed Roller #JC97-02233A from VISA2014004528 SR56527 MAY2015 Ink/Toner Refill

Wired NIC 00:00:AA:BE:98:DA

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault May 14, 2013 09:22 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault May 14, 2013 09:22 AM 
Asked Lori about the print outs as well.
Everything looks fine. Asked Sue about the type of
toner and they were buying off brand so we
suggested buying xerox brand to see if that helps.
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Megan Thibeault May 14, 2013 09:21 AM 
Task reassigned to Megan Eichler.
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Megan Thibeault May 13, 2013 04:23 PM 
I'm not sure what to do..  I have sample print outs
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Joshua Johnson May 13, 2013 09:38 AM 
Sue Borst's printer is printing fuzzy when she
prints.  She does not know how to adjust the
printer, or if it can be adjusted.

Sue Borst
88284
borsts@wou.edu
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