Service Request Ticket - # 50439

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 13, 2013 10:07 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110216[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL024599 Location PDR

Model 8870/DNM Hostname lab-aalc/lab-aalccolor
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord IP: 140.211.64.24 Metered Code: 8123 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 00:00:AA:F5:06:CB

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault May 13, 2013 02:44 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault May 13, 2013 02:44 PM 
small piece of paper in the heat sink. Took the
printer apart and got the small piece out.
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Megan Thibeault May 13, 2013 01:40 PM 
Task reassigned to Megan Eichler.
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Lexie Widmer May 13, 2013 10:07 AM 
Student worker Kendra Smith called it in.
503-410-0565.
"Lab-NS216" .  They've restarted it and checked
for jams, but can't find one.  The screen
continues to display the jammed error message.
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