Service Request Ticket - # 50441

Service Request Information

CONTACT Name Hewett, Dianna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 13, 2013 10:34 AM
Department Business/Economics Division Phone 88722
Location Email hewettd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120863[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25KM2JRDNML Location PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS Unknown Software MS Office 2011 Std for MAC from P0089918

Wired NIC 10:DD:B1:C6:2F:AD


Wireless NIC EC:35:86:2D:9E:84


Bluetooth NIC EC:35:86:2D:9E:85

TECHS Submitted by Lacey Davis Contact ldavis08@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson May 14, 2013 09:08 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson May 14, 2013 09:08 AM 
iMac has been set up.  WH-Westhouse printer has
been added and the test print was successful
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Lori Burgeson May 14, 2013 07:36 AM 
iMac was imaged yesterday using most current
MntLion image.  Computer is ready to be deployed.
 Need to bring old computer back with us once new
one is placed.
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Lacey Davis May 13, 2013 10:34 AM 
An apple iMac needs to be setup up in  West House
room 101 lab. This is a student tech lab
replacement. The W# is 20120863[Edit Inv]. The equipment is
located on the counter in ITC 008.
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