Service Request Ticket

Service Request Information

CONTACT	Name	Taylor, Steve	Date	May 13, 2013 02:42 PM
	Department	Natural Science/ Earth and Physical Science	Phone	88398
	Location		Email	taylors@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20120856 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	CD96DX1	Description	Dell Precision T7600, 1.8GHza, 10M, 6.4 GT/s
	Serial No.	CD96DX1	Location	PDR
	CPU	Dual Quad Core XEON E5-2603(1.8GHz, 10M, 6.4 GT/s)
	OS	Windows 10 Enterprise 64bit	Software	MS Office Pro Plus 2013 installed as 2010 from P00889918, Adobe Design and Web Prem. CS6 WIN from P0089918, ARCGIS, IDRISI Selva single stand Alone from VISA2013004060, Strater by Golden Software 4.0 (ver.4.3.1603) from P0096297
	Wired NIC	90:B1:1C:A0:AD:E7

TECHS	Submitted by	Lacey Davis	Contact	ldavis08@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	May 28, 2013 09:46 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dale Goodell	May 14, 2013 12:47 PM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Dale Goodell	May 14, 2013 12:47 PM	Task reassigned to Dale Goodell.	Add Attachment
Lacey Davis	May 13, 2013 02:42 PM	A Dell Precision T7600 Dell computer needs to be setup and delivered to Steven Taylor in NS 218A. The W# is 20120856. Setup ARC GIS station similar to W# 20110784 for Steve with office and Adobe design and Web CS6. The Adobe design and Web Premium disc from P0085326 is located with the equipment on the counter in ITC 008.	Add Attachment