Service Request Ticket - # 50452

Service Request Information

CONTACT Name Saffell, Tamie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 14, 2013 08:57 AM
Department Student Success & Advising Office Phone 88057
Location Email saffellt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091469[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Apple iMac, 21.5-inch, Intel Core 2 Duo #Z0GC
Serial No. W80240BR5PK Location PDR

CPU Intel Core 2 Duo 3.06Ghz(6MB L2, 1066Mhz FSB)


OS Unknown Software Microsoft Office for Mac 2008 from P0075359

Wired NIC 58:B0:35:A7:B1:B4


Wireless NIC D8:30:62:58:54:E9


Bluetooth NIC 7C:6D:62:A2:93:26

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson May 14, 2013 10:36 AM 
Task reassigned to Lori Burgeson.
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Lori Burgeson May 14, 2013 10:36 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson May 14, 2013 10:36 AM 
Banner is now working in Safari
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Lexie Widmer May 14, 2013 08:57 AM 
She's trying to access Banner, but when she clicks
on the link from Portal, it takes her to a login
screen. She logs in, it opens another Portal
window.  She clicks Banner again from the new
window and she gets the blocked plugin screen.

She needs this fixed so she can remove holds.
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