Service Request Ticket - # 50476

Service Request Information

CONTACT Name Hewett, Dianna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 15, 2013 12:48 PM
Department Business/Economics Division Phone 88722
Location Email hewettd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120864[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. D60SDX1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0089918 downgraded to Office Pro Plus 2010

Wired NIC 90:B1:1C:94:7B:ED

TECHS Submitted by Lacey Davis Contact ldavis08@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson May 20, 2013 09:15 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson May 20, 2013 09:15 AM 
Computers are being set up now.  An extra network
port will need to be set up to allow internet
access for the third computer.  Nicole needs to be
contacted to get that process started.
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Lori Burgeson May 16, 2013 03:33 PM 
Computers have been imaged and are ready for
delivery tomorrow morning.
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Lacey Davis May 15, 2013 12:48 PM 
Three Dell computers and monitors need to be setup
and delivered to WH 101 student lab area. They are
in all in one stands. The W#'s for the computers
are 20120864-20120866[Edit Inv] and the W#'s for the
monitors are W#'s 20120867-20120869[Edit Inv]. The equipment
is located on the counter in ITC 008.
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