Service Request Ticket - # 50494

Service Request Information

CONTACT Name Rupp, Katie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 16, 2013 11:09 AM
Department Business Services Phone 88291
Location Email ruppk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20080493[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell 22 in UltraSharp 22in FPW Monitor
Serial No. CN0F532H7161888IA14M Location PDR
TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia May 16, 2013 04:02 PM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia May 16, 2013 04:02 PM 
Task reassigned to Dyl Karbia.
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Dyl Karbia May 16, 2013 04:02 PM 
I run super anti spyware on the machine. After
completing the scanning process the machine works
fine.
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Katie Halvorson May 16, 2013 11:09 AM 
It takes her emails at least 20mins to come in and
when she tries to open something on the web it
loads a white page and then takes forever for
things to show up and when she tries to do
anything it crashes eventually. She restarted and
updated her web browser already and still having
same issues.  It all started yesterday for her.

She is around all day except lunch 12-1.
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