Service Request Ticket - # 50503

Service Request Information

CONTACT Name Boderman, Don   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 17, 2013 09:00 AM
Department Student Enrichment Program Phone 88656
Location Email boderman@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110680[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 1Y6FNS1 Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 1Y6FNS1 Location PDR 2023 Giveaway

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office 2010 Pro Plus from P0084903 installed as Office 2007

Wired NIC 18:03:73:17:51:4F

TECHS Submitted by Octavio Cervantes Contact ocervantes06@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Adam Fyffe May 17, 2013 09:39 AM 
Task reassigned to Self Resolved.
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Adam Fyffe May 17, 2013 09:39 AM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe May 17, 2013 09:39 AM 
duplicate task 50505
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Octavio Cervantes May 17, 2013 09:00 AM 
Don called in this morning, and he has a missing
file on his computer that he cannot find. He
dosent know if he accidentally deleted it. Don
wants to know if there is a way for him to get
this file restored.
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