Service Request Ticket - # 50507

Service Request Information

CONTACT Name Baltzley, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 17, 2013 12:26 PM
Department Natural Science Division Phone 88832
Location Email baltzlem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20101238[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6420 i7-2720QM (2.20GHz, 6M, 4GB)
Serial No. 1H4Z1Q1 Location PDR

CPU Intel Core i7-2720QM(2.2GHz, 6MB cache)


OS Unknown Software Microsoft Office Pro Plus 2010 from P0080492 installed as Office Pro Plus 2007, TRANSFER to new laptop W#20150268 APR2016:Adobe Design Std CS5.5 from P0080492(80/20 share with desktop)

Wired NIC 5C:26:0A:54:B3:B3


Wireless NIC A0:88:B4:48:7D:64


Bluetooth NIC 90:00:4E:F0:F0:89

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara May 17, 2013 03:48 PM 
Task reassigned to Andrew Gandara.
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Andrew Gandara May 17, 2013 03:48 PM 
Status changed from (1) Pending to (5) Completed
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Andrew Gandara May 17, 2013 03:48 PM 
Installed Starboard
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Jared Petersen May 17, 2013 02:16 PM 
Left VM.
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Katie Halvorson May 17, 2013 12:26 PM 
He says the university has the software and he
would like it installed on his computer. 
Starboard is the software that he needs on his
computer.

He has class 1-2 but should be around after that.
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