Service Request Ticket - # 50521

Service Request Information

CONTACT Name Weitzel, Misty   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 20, 2013 09:50 AM
Department Criminal Justice Phone 88520
Location Email weitzelm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090917[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6410 2.66GHz, 1066MHz 4M L2 Cache
Serial No. 7VR50M1 Location PDR

CPU Intel Core i7-620M(2.66GHz, 1066MHz, 4ML2)


OS Windows XP Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074772, FORDISC 3.0 from VISA2012003382(Misty Weitzel)

Wired NIC 00:26:B9:C7:CC:BE


Wireless NIC 00:23:14:69:E6:70


Bluetooth NIC F0:7B:CB:A6:C8:F1

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia May 21, 2013 09:08 AM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia May 21, 2013 09:08 AM 
Installed Fordisc 3.0 software on Dell Latitude,
from the Social Science department.
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Dyl Karbia May 20, 2013 04:23 PM 
Task reassigned to Dyl Karbia.
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Lexie Widmer May 20, 2013 03:37 PM 
Talked to Sharyne, Dyl came by and ended up taking
the laptop with him.  He said he'd try to have it
back by the end of the day.
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Lexie Widmer May 20, 2013 02:19 PM 
Dyl went to take a look.
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Lexie Widmer May 20, 2013 02:17 PM 
HSS 231A
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Lexie Widmer May 20, 2013 02:11 PM 
she has a class till 4 today, and is pretty busy
tomorrow morning, but please call and leave a
message and she will get right back.
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Lexie Widmer May 20, 2013 02:03 PM 
Priority changed from (3) Priority to (2) High Priority.
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Lexie Widmer May 20, 2013 02:03 PM 
They called to check on the request. They need to
get this done for office use.
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Tricia Flaherty May 20, 2013 09:50 AM 
Sharyne Ryals in Social Science Division or Misty
Weitzel are the contacts for getting this software
installed on the Division laptop W#20090917[Edit Inv]

Installer and serial # can be found at:
T:\FORDISC\FORDISC3.0
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