Service Request Ticket - # 50544

Service Request Information

CONTACT Name Smith, Tiffany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 21, 2013 12:08 PM
Department College of Education Phone 88825
Location Email smitht@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091007[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 4VLDRL1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 4VLDRL1 Location going to PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:7D:30:4E

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara May 21, 2013 01:15 PM 
Task reassigned to Andrew Gandara.
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Andrew Gandara May 21, 2013 01:15 PM 
Status changed from (1) Pending to (5) Completed
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Andrew Gandara May 21, 2013 01:15 PM 
Un-installed java 7 and started running superanti scan cause she 
had a lot of malware.
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Andrew Gandara May 21, 2013 12:45 PM 
Left VM
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Joshua Johnson May 21, 2013 12:08 PM 
Priority changed from (3) Priority to (2) High Priority.
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Joshua Johnson May 21, 2013 12:08 PM 
Tiffany has the J-Initiator too low error and she
is unable to access banner.

ED 201C
88825
smitht@wou.edu
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