Service Request Ticket - # 50545

Service Request Information

CONTACT Name East, Aaron   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 21, 2013 01:29 PM
Department The Research Institute Phone 8-8792
Location Email easta@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120834[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag B7HYCX1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. B7HYCX1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 10 Enterprise 64bit Software Office Pro Plus 2013 from P0089716, Adobe Acrobat Pro 11 from P0096282, REMOVE TRANSFFERED 20180358-Adobe CC 2018 Desktop Suite as SERIALIZED desktop to W#20120384 SPET2018 order7834;

Wired NIC B8:CA:3A:75:AB:F7

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault May 23, 2013 07:51 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault May 23, 2013 07:51 AM 
Task reassigned to Megan Eichler.
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Megan Thibeault May 23, 2013 07:51 AM 
There was an issue with firefox. Had to uninstall
and reinstall it.
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Joshua Johnson May 21, 2013 01:29 PM 
Aaron East has a local printer that is not working
properly. He is able to print everything but his
email and calander to his local printer. When he
prints to a network printer he is able to print
his email and calendar. He has restarted the
printer and the computer.  

Computer 20120834[Edit Inv]
printer 20120861[Edit Inv]

Tod 240
88468
easta@wou.edu
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