Service Request Ticket - # 50552

Service Request Information

CONTACT Name Bleakney-Huebsch, Dana   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 22, 2013 09:46 AM
Department The Research Institute Phone 88496
Location Email bleakneyd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20071260[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Latitude D630, 2.40GHz, 4M L2 Cache, 800MHz
Serial No. 224PGG1 Location PDR

CPU Intel Core 2 Duo T7700(4MB L2/2,4GHz/800MHz)


OS Unknown Software MS Windows Vista Business downgraded to WIN XP Pro, MS Office Pro Plus 2007 from P0066424 installed as Office Pro 2003

Wired NIC 02:00:54:55:4E:01


Wireless NIC 00:1F:3B:CB:06:D5

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth May 22, 2013 10:27 AM 
Task reassigned to Laven Voth.
 Add Attachment
Laven Voth May 22, 2013 10:27 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Laven Voth May 22, 2013 10:27 AM 
Was trying to connect to wifi to login, but was 
wrong password.
Add Attachment
Joshua Johnson May 22, 2013 09:46 AM 
Mash unavailable on the laptop that is being use.
The computer is hardwired and its is saying the
domain is unavailable.
Computer 20071260[Edit Inv]
Dana Bleakney-Huebsch
 Todd 221
 Add Attachment