Service Request Ticket - # 50556

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 22, 2013 02:50 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20110310[Edit Inv] (opens in a new window) Bldg/Room WUC
Service Tag Description Apple MacBook Pro, 15-inch, 2.0GHz Intel Core i7
Serial No. C02GD5ETDRJC Location Paula Taylor

CPU Intel Core i7(2.0GHz quad, 6MB L3 cache)


OS Unknown Software MAC OS X Lion(10.7),bundled with iLife 11(includes iPhoto, iMovie, and GarageBand), Windows 7 Pro license(dualboot) from P0082240,MS Office for MAC 2011 & MS Office Pro Plus 2010 from P0082232

Wired NIC 3C:07:54:21:53:D6


Wireless NIC 60:C5:47:8F:9F:A6


Bluetooth NIC 60:C5:47:8F:9F:A7

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara Jun 04, 2013 01:04 PM 
Task reassigned to Andrew Gandara.
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Andrew Gandara Jun 04, 2013 01:04 PM 
Task reassigned to Andrew Gandara.
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Andrew Gandara Jun 04, 2013 01:04 PM 
Krystonia said she is no longer the president but that they talked 
with UCS and got it figured out.
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Andrew Gandara May 28, 2013 12:47 PM 
Left VM explaining to login with a wired connection first.
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Adam Fyffe May 24, 2013 03:29 PM 
Left VM
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Lexie Widmer May 22, 2013 02:50 PM 
The ASWOU laptop sometimes does not allow logins
on campus, but the bigger issue is that it won't
allow login off campus.  

Krystonia Katoa
88555
702-701-2099
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