Service Request Ticket - # 50563

Service Request Information

CONTACT Name Keulks, Gavin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 22, 2013 05:01 PM
Department Humanities Division Phone 88519
Location Email keulksg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20101353[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description MacBook Pro 13, 2.3GHz Dual-core Intel Core i5
Serial No. C02FVRWKDH2G Location PDR 2023 Giveaway

CPU Intel Core i5(2.3GHz dual-core, 3MB L3)


OS MAC OS X 10.6 (Snow Leopard) Software Shipped with OS 10.6 but eligible for free upgrade to 10.7 (see Tricia for details of licensing),MS Office 2011 std MAC from P0080832, MAC OSX 10.8 Mountain Lion Upgrade from P0087090, iWorks Apps Keynote '09, Numbers '09, and Pages '09 from P0089808

Wired NIC C8:2A:14:47:22:A4


Wireless NIC E4:CE:8F:28:BB:04


Bluetooth NIC E4:CE:8F:28:BB:05

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact jpetersen11@wou.edu 88925

Tracking

Entered by Date Memo
Jared Petersen
Email

Public
Entered by Date Memo
Jared Petersen May 23, 2013 12:08 PM 
Status changed from (1) Pending to (5) Completed
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Jared Petersen May 23, 2013 12:08 PM 
Installed iWorks on both computers and update the laptop to 10.8.
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Jared Petersen May 23, 2013 08:11 AM 
Task reassigned to Jared Petersen.
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Tricia Flaherty May 22, 2013 05:01 PM 
He will be out of the office on Friday so he would
like to get this done on THURSDAY MAY 23rd.
Gavin Keulks has a Honors Project that he needs to
get his Mac laptop(20101353) upgraded to 10.8(from
10.6) and Keynote '09, Pages '09, and Numbers '09
installed on his laptops(20101353) and iMac
desktop(20120646) in Honors Office.
He has purchased the software which you can find
install information on T:drive for the Keynote,
Pages and Numbers which are done via redemption
code, OS 10.8 can be done via installed disk which
Lori, Richard or Dale has copies but if not I will
leave my copy on my desk by monitor.  Below is t
drive locations for Apple apps:
T:\5. Mac Software\Apple
Pages\Pages09MACAPPSTOREsingleuser
T:\5. Mac Software\Apple
Numbers\Numbers09MACAPPSTOREsingleuser
T:\5. Mac Software\Apple
Keynote\Keynote09MACAPPSTOREsingleuser
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