Service Request Ticket - # 50569

Service Request Information

CONTACT Name Ciancetta, Matthew   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 23, 2013 01:34 PM
Department Natural Science Division Phone 88829
Location Email ciancetm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101388[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.5GHz, Quad core
Serial No. C02FMGHTDHJF Location PDR

CPU Intel Core i5(2.5GHz Quad-Core)


OS MAC OS X 10.12 (macOS Sierra) Software Shipped with OS 10.6 but eligible for free upgrade to 10.7 (see Tricia for details of licensing), Microsoft Office for Mac 2011 license P0080905,Geometer's SketchPad v5 and TinkerPlot v2 VISA2010003590, Adobe Dreamweaver CS5.5 MAC P0080905, Acrobat Pro 10 for MAC P0080905 iWork'09(9.0.3) P0080901(bundled with laptop)80/20 share, MathType 6.7 MAC VISA2012003303, Camtasia for MAC v2.10.2 VISA20140600 MAY2015

Wired NIC C8:2A:14:2B:70:12


Wireless NIC E4:CE:8F:56:AD:48


Bluetooth NIC 04:0C:CE:24:04:A5

TECHS Submitted by Octavio Cervantes Contact ocervantes06@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia May 29, 2013 05:04 PM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia May 29, 2013 05:04 PM 
Installed MathType software on both Mac machine in
Matthew office.
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Dyl Karbia May 29, 2013 05:02 PM 
Task reassigned to Dyl Karbia.
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Joshua Johnson May 28, 2013 11:31 AM 
Will be teaching until 4 today. He will be
available almost all day tomorrow the 29th
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Dyl Karbia May 28, 2013 08:57 AM 
Left VM
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Dyl Karbia May 24, 2013 10:31 AM 
I check on the T drive and never found the right
version of the Mathtype program needed to be
install on both Mac machine located at NMB 125.
The version of the Math Type program on the T
drive only support window.
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Octavio Cervantes May 23, 2013 01:37 PM 
Matthew would like to have Math type installed on
both his desktop computer and on his laptop. 

Matthew's availability is from 10 to 12 every day
of the week. Except for Tuesdays, in which he is
available anytime after 1.
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