Service Request Ticket - # 50573

Service Request Information

CONTACT Name Arends, Debra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 24, 2013 08:09 AM
Department Facilities Services Phone 88239
Location Email arendsd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20091043[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell 22inch P2210 Professional Widescreen Monitor
Serial No. CN0U828K74445036B25S Location PDR
TECHS Submitted by UCSHelpdesk Associate Contact ucshelpdesk@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe May 24, 2013 09:18 AM 
Task reassigned to Adam Fyffe.
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Adam Fyffe May 24, 2013 09:18 AM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe May 24, 2013 09:18 AM 
restarted printer, reinstalled drivers
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UCSHelpdesk Associate May 24, 2013 08:09 AM 
Printer wou#- 20070644- Bob Krusty
The problem just started this morning, according
to Debra. She sends a print job to the printer,
but nothing happens at all, no response from the
printer. 
Right now, the printer says its on sleep mode.
Normally she pulls out the paper trays, and it
wakes up the printer. But not this morning.
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