Service Request Ticket - # 50580

Service Request Information

CONTACT Name Latham-Scott, Kristin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 28, 2013 09:28 AM
Department Natural Science Division Phone 88868
Location Email lathamscottk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120703[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6430, IntelCore i7, 2.6GHz, 6M Cach
Serial No. 8xtpxw1 Location PDR 2023 Giveaway

CPU Intel Core i7-3720QM(2.6GHz, 6M cache)


OS Windows 7 Pro, 64 bit Software Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P0088966 downgraded to Pro Plus 2010, TRANSFER from W#20070900 Systat SigmaPlot 11.0 Academic from P0065722, EndNote X5 for WIN from P0083703, Camtasia Studio WINDOWS v8.4.3 from VISA2014004245; Adobe Acrobat DC (Pro)subscription XXXX201700006551 serialized desktop FEB2018 SR#66543

Wired NIC E0:DB:55:E7:63:67


Wireless NIC B8:76:3F:36:26:85


Bluetooth NIC 20:16:D8:9B:76:14

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe May 31, 2013 08:48 AM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe May 31, 2013 08:48 AM 
she got it working
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Adam Fyffe May 29, 2013 11:17 AM 
need to find out how to add the turning point tab
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Adam Fyffe May 28, 2013 10:05 AM 
Task reassigned to Adam Fyffe.
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Lexie Widmer May 28, 2013 09:28 AM 
She would like Turning Point installed on her new
computer.  She had it on her old one, but must not
have had it installed on this one.  

She is available this after noon between 11:30 and
3.
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