Service Request Ticket - # 50602

Service Request Information

CONTACT Name Bleakney-Huebsch, Dana   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 29, 2013 02:32 PM
Department The Research Institute Phone 88496
Location Email bleakneyd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120895[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. CJ68FX1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0089716 downgraded to Office Pro Plus 2010, Adobe InDesign CS6 (v.8) License from P0093384, Adobe Acrobat Pro XI(v.11) from P0094776

Wired NIC B8:CA:3A:73:40:07

TECHS Submitted by Lacey Davis Contact ldavis08@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell May 30, 2013 02:52 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell May 29, 2013 03:01 PM 
Task reassigned to Dale Goodell.
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Lacey Davis May 29, 2013 02:32 PM 
A dell computer and monitor need to be setup and
delivered to Dana in TRI Todd 221. Dana is a new
hire. The computer W# is 20120895[Edit Inv] and the monitor
W# is 20120897[Edit Inv]. The equipment is located on the
counter in ITC 008. Dana's phone extension is 88496.
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