Service Request Ticket - # 50608

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 30, 2013 08:13 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20090474[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Xerox Phaser 8860 DN Color Laser Printer #8860/DN(
Serial No. HAV405275 Location PDR

Model 8860/DN Hostname ch303.wou.edu
Notes IP: 140.211.76.25 Ink/Toner Refill Black:108R00800 Blue:108R00797 Yellow:108R00799 Magenta:108R00798

Wired NIC 00:00:AA:C4:2A:5B

TECHS Submitted by Ryan Driver Contact rdriver@wou.edu 88925
Primary Technician Contact jpetersen11@wou.edu 88925

Tracking

Entered by Date Memo
Jared Petersen
Email

Public
Entered by Date Memo
Jared Petersen May 30, 2013 09:06 AM 
Status changed from (1) Pending to (5) Completed
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Jared Petersen May 30, 2013 09:05 AM 
Changed the paper size in the tray from A4 to Letter. Working just 
fine.
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Jared Petersen May 30, 2013 08:47 AM 
Task reassigned to Jared Petersen.
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Ryan Driver May 30, 2013 08:13 AM 
The printer refuses to print, requesting paper 
even though it is full.  The printer is trying to 
clean itself, and after closing the paper try it 
does eject a blank page, but then insists that it 
needs more paper.
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