Service Request Ticket - # 50615

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 30, 2013 05:15 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110217[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL024608 Location PDR

Model 8870/DNM Hostname
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord IP: Metered Code: 8986 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 00:00:AA:F5:04:BB

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson May 31, 2013 07:29 AM 
Task reassigned to Lori Burgeson.
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Lori Burgeson May 31, 2013 07:29 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson May 31, 2013 07:29 AM 
Duplicate task.  Please refer to 50616.  This task
will be closed.
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Alyssa Little May 30, 2013 05:15 PM 
I called a call saying that the printer in ED 111
needed black ink. I brought ink down and put it
into the printer, but it's saying remove
unidentified ink black stick. I tried loading
three blocks of ink and it didn't work so I tried
with only two it didn't work. I tried restarting
the the printer but it still isn't working. The
box of ink I brought down was 8870 and the printer
is a Xerox 8870 printer.
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