Service Request Ticket

Service Request Information

CONTACT	Name	Pagel, Lori	Date	May 31, 2013 08:03 AM
	Department	Library & Media Services	Phone	88881
	Location		Email	pagell@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20090478 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Xerox Phaser 8860 DN Color Laser Printer #8860/DN(
	Serial No.	HAV037557	Location	PDR
	Model	8860/DN	Hostname	lab-itc001/lab-itc001color- itc001.wou.edu
	Notes	140.211.114.84	Ink/Toner Refill	Black:108R00800 Blue:108R00797 Yellow:108R00799 Magenta:108R00798
	Wired NIC	00:00:AA:AD:78:1D

TECHS	Submitted by	Octavio Cervantes	Contact	ocervantes06@wou.edu	88925
	Primary Technician		Contact	afyffe07@wou.edu	88925

Entered by	Date	Memo
Adam Fyffe			Email Public
Entered by	Date	Memo
Adam Fyffe	May 31, 2013 08:31 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Adam Fyffe	May 31, 2013 08:31 AM	printed off a test sheet and it worked fine	Add Attachment
Adam Fyffe	May 31, 2013 08:15 AM	Task reassigned to Adam Fyffe.	Add Attachment
Octavio Cervantes	May 31, 2013 08:03 AM	**This is an email** The first printer on the reference side is making a loud weird noise. The WOU number is 20090478. Thanks, Lacey -- Library and Media Services Hamersly Library 345 N. Monmouth Ave. Monmouth, OR 97361 503-838-8418	Add Attachment