Service Request Ticket - # 50618

Service Request Information

CONTACT Name Blatner, Chelsee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 31, 2013 08:25 AM
Department Student Engagement Phone 88647
Location Email blatnerc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090027[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6400, 2.66GHz, 6M, L2, 1066MHz FSB
Serial No. DL84NK1 Location PDR

CPU Intel Core 2 Duo T9550(2.66GHz,6M L2, 1066MHZ FSB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2007 from P0071641, Microsoft Windows 8 Pro from P0087506 downgraded to Windows 7 Pro NOV2012

Wired NIC 00:24:E8:BF:3F:FF


Wireless NIC 00:22:FB:B1:A4:8E


Bluetooth NIC 00:25:56:D8:75:F0

TECHS Submitted by Octavio Cervantes Contact ocervantes06@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe May 31, 2013 08:32 AM 
Task reassigned to Adam Fyffe.
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Adam Fyffe May 31, 2013 08:32 AM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe May 31, 2013 08:32 AM 
Service Request Ticket - # 50593 was made for this
task already
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Octavio Cervantes May 31, 2013 08:25 AM 
Chelsee came in with a Laptop, and she says that
nobody can log onto it, not her or other students.
When Chelsee tries to log in, she gets error
message "There are currently no logon servers
available to service the logon request." 

She came into the office with her laptop, and she
left it up here in the UCS help desk area.
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