Service Request Ticket - # 50627

Service Request Information

CONTACT Name Mansayon, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 31, 2013 12:07 PM
Department Library & Media Services Phone 88441
Location Email mansayonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101449[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 44XVJQ1 Description Dell OptiPlex 990 SFF Core i5-2400, 3.1GHz,6M,TV-x
Serial No. 44XVJQ1 Location

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software MS Office Pro Plus 2010 from P0080959 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:A6:3F:23

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara May 31, 2013 03:17 PM 
Task reassigned to Andrew Gandara.
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Andrew Gandara May 31, 2013 03:17 PM 
Status changed from (1) Pending to (5) Completed
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Andrew Gandara May 31, 2013 03:17 PM 
Has admin rights
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Lexie Widmer May 31, 2013 03:01 PM 
He called back. He's available now.
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Andrew Gandara May 31, 2013 02:31 PM 
Left VM
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Katie Halvorson May 31, 2013 12:07 PM 
He needs admin rights to install a driver on his
new computer.

He is around 2-5 today if someone is available to
help.  Jared helped with other issues on the computer.
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