Service Request Ticket - # 50634

Service Request Information

CONTACT Name Baumgartner, Erin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 03, 2013 10:15 AM
Department VP Academic Affairs/Provost Phone 88348
Location Email baumgare@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101410[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.5GHz, Quad core
Serial No. C02FMHNRDHJF Location PDR

CPU Intel Core i5(2.5GHz Quad-Core)


OS MAC OS X 10.11 (El Capitan) Software Shipped with OS 10.6 but eligible for free upgrade to 10.7 (see Tricia for details of licensing), Microsoft Office for Mac 2011 license from P0081051, TRANSFER to W#20161086 FEB2018: DataDesk 6.3 for MAC upgrade from VISA2011002901, Parallels Desktop 7 from P0084564, Camtasia for MAC Academic v2.3 from VISA2012003388; Adobe Acrobat DC (Pro)subscription XXXX201700006551 serialized desktop FEB2018 SR#66550

Wired NIC C8:2A:14:2B:82:4C


Wireless NIC E4:CE:8F:56:C3:51


Bluetooth NIC 04:0C:CE:26:C6:9D

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara Jun 03, 2013 02:50 PM 
Status changed from (1) Pending to (5) Completed
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Andrew Gandara Jun 03, 2013 02:24 PM 
Task reassigned to Andrew Gandara.
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Tricia Flaherty Jun 03, 2013 10:15 AM 
Install Camtasia for MAC v2.3 for Erin Baumgartner
Installer and key can be found at:
T:\camtasia\Camtasia_MACv2.x
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