Service Request Ticket - # 50641

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 03, 2013 11:43 AM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20120892[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. T4B009257 Location PDR

Model ColorQube 8870 Hostname lab-24hourroom/studentlounge.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK 140.211.112.13 Metered Code: 9344 RMA:XFL130630E Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783-Page Pack Metered #3414

Wired NIC 9C:93:4E:86:98:D2

TECHS Submitted by Lacey Davis Contact ldavis08@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Jun 25, 2013 08:28 AM 
Task reassigned to Lori Burgeson.
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Lori Burgeson Jun 25, 2013 08:28 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Jun 25, 2013 08:28 AM 
This was added to group policy in the library printing
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Lori Burgeson Jun 17, 2013 01:02 PM 
Task reassigned to Dave McEvilly.
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Lori Burgeson Jun 17, 2013 01:02 PM 
Printer was set up and delivered.  Will need to
work in GP to make sure all library printers pull
Lab-24HourRoom and Lab-24HourRoomColor.  Test
prints were successful when manually mapping
Lab-24HourRoomColor.

Dave - can you help me set this up in GP when you
return?
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Lori Burgeson Jun 04, 2013 09:40 AM 
Hostname:  Lab-24hourroom
Port:  studentlounge.wou.edu
IP:  140.211.112.13
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Lacey Davis Jun 03, 2013 11:43 AM 
A xerox color Qube 8870/DN printer needs to be
setup (Network) and delivered to  the Hamersly
Library 24 hour lounge. The W# is 20120892[Edit Inv]. I was
not able to find the MAC address on the printer,
could you please print out the config page and
give it to Tricia? The printer is located on the
counter in ITC 008.
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