Service Request Ticket - # 50644

Service Request Information

CONTACT Name Lab Attendant, APSC   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 03, 2013 12:16 PM
Department University Computing Solutions Phone 88069
Location Email printerpaper@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110100[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34JKZQ1 Location PDR 2023 Giveaway

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:B3:6A:6F

TECHS Submitted by Hannah Arriola Contact harriola08@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Dyl Karbia Jun 04, 2013 02:48 PM 
Task reassigned to Self Resolved.
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Dyl Karbia Jun 04, 2013 02:48 PM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Jun 04, 2013 08:46 AM 
Task reassigned to Dyl Karbia.
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Lori Burgeson Jun 03, 2013 12:32 PM 
Priority changed from (2) High Priority to (3) Priority.
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Hannah Arriola Jun 03, 2013 12:16 PM 
When student tries to log in they get this error
message: there are currently no logon servers
available to service the logon request. Computer REF5
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