Service Request Ticket

Service Request Information

CONTACT	Name	Pedersen, Peggy	Date	Jun 03, 2013 02:35 PM
	Department	Health & Exercise Science	Phone	88269
	Location		Email	pedersep@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20081114 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Apple MacBook Pro, 17-inch, aluminum #MB604LL/A
	Serial No.	SW89191R22QP	Location	PDR
	CPU	Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)
	OS	Unknown	Software	Office 2008 for MAC from P0070637, TRANSFERRED: STATA/SE v12 from VISA2012003392 SR#56305 REQUESTED TRANSFER to EMily Vala-Haynes W#20131013;
	Wired NIC	00:25:4B:BB:DB:54
	Wireless NIC	00:25:00:42:EC:4A
	Bluetooth NIC	00:23:6C:B6:FD:8B

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	agandara09@wou.edu	88925

Entered by	Date	Memo
Andrew Gandara			Email Public
Entered by	Date	Memo
Andrew Gandara	Jun 06, 2013 02:59 PM	Status changed from (2) Scheduled to (5) Completed	Add Attachment
Andrew Gandara	Jun 06, 2013 02:59 PM	Installed	Add Attachment
Andrew Gandara	Jun 06, 2013 02:15 PM	Task reassigned to Andrew Gandara.	Add Attachment
Dyl Karbia	Jun 06, 2013 01:44 PM	She will be available at 2:30pm	Add Attachment
Katie Halvorson	Jun 06, 2013 01:28 PM	She re-turned Andrews phone call and said that the Stata software should be loaded onto faculty computers in NPE 207B. You have to go into NPE 115 to get the key to unlock room 207B. There is a lady in there that will let you in and her hours are Monday thru Thursday 8-4	Add Attachment
Jared Petersen	Jun 06, 2013 10:49 AM	Task reassigned to Dyl Karbia.	Add Attachment
Jared Petersen	Jun 06, 2013 10:49 AM	Status changed from (1) Pending to (2) Scheduled	Add Attachment
Dyl Karbia	Jun 04, 2013 02:55 PM	She will be available on Thursday by the afternoon hours.	Add Attachment
Andrew Gandara	Jun 03, 2013 02:51 PM	Left VM for hours	Add Attachment
Tricia Flaherty	Jun 03, 2013 02:35 PM	installer and serial key info can be found at: T:\Stata\STATA_12	Add Attachment