Service Request Ticket

Service Request Information

CONTACT	Name	Cancel-Tirado, Doris	Date	Jun 03, 2013 02:36 PM
	Department	College of Education	Phone	88470
	Location		Email	canceltd@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20101084 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	iMac, 21.5-inch, Intel Core i5, 2.5GHz, Quad core
	Serial No.	C17FGBGNDHJF	Location	PDR
	CPU	Intel Core i5(2.5GHz Quad-Core)
	OS	Unknown	Software	Microsoft Office for Mac 2011 license from P0080246, MAXQDAplus WIN Single-User License Ed from VISA2010002513 UPGRADED MAY2015 to MAXQDAplus v.11 for MAC VISA2014004573, WIN 7 PRO full licnese from P0082823 via Parallel Desktop 7 for MAC from P0082824, STATA/SE v12 from VISA2012003392
	Wired NIC	C8:2A:14:1E:53:E2
	Wireless NIC	10:9A:DD:A2:EF:67

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	jpetersen11@wou.edu	88925

Entered by	Date	Memo
Jared Petersen			Email Public
Entered by	Date	Memo
Jared Petersen	Jun 07, 2013 01:37 PM	Status changed from (2) Scheduled to (5) Completed	Add Attachment
Jared Petersen	Jun 07, 2013 01:37 PM	Installed Stata SE 12 for Mac on her computer.	Add Attachment
Katie Halvorson	Jun 07, 2013 01:12 PM	She is available now to 3.	Add Attachment
Jared Petersen	Jun 06, 2013 10:49 AM	Task reassigned to Jared Petersen.	Add Attachment
Jared Petersen	Jun 06, 2013 10:48 AM	Status changed from (1) Pending to (2) Scheduled	Add Attachment
Dyl Karbia	Jun 05, 2013 04:47 PM	She call back and schedule an appointment for Friday @ 1:00pm.	Add Attachment
Dyl Karbia	Jun 04, 2013 08:23 AM	Left VM	Add Attachment
Andrew Gandara	Jun 03, 2013 02:58 PM	Left VM for hours	Add Attachment
Tricia Flaherty	Jun 03, 2013 02:36 PM	installer and serial key info can be found at: T:\Stata\STATA_12	Add Attachment