Service Request Ticket

Service Request Information

CONTACT	Name	Horner, Neilann	Date	Jun 03, 2013 02:38 PM
	Department	Health & Exercise Science	Phone
	Location		Email	hornern@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20090514 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
	Serial No.	71SVFK1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows 7 Pro	Software	MS Office Pro Plus 2007 license from P0072871, TRANSFERRING TO NEW USER AND UPGRADING --DO NOT RE INSTALL- [TRANSFERRED OF APRIL2015(not needed by Stephanie Kirby) STATA/SE v12 from VISA2012003392]
	Wired NIC	00:26:B9:74:82:3E

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	agandara09@wou.edu	88925

Entered by	Date	Memo
Andrew Gandara			Email Public
Entered by	Date	Memo
Andrew Gandara	Jun 06, 2013 02:59 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Andrew Gandara	Jun 06, 2013 02:59 PM	Installed	Add Attachment
Andrew Gandara	Jun 06, 2013 02:16 PM	Called Peggy and will install on the computer in 207B	Add Attachment
Andrew Gandara	Jun 06, 2013 02:16 PM	Task reassigned to Andrew Gandara.	Add Attachment
Andrew Gandara	Jun 06, 2013 12:45 PM	Left VM for Peggy	Add Attachment
Lexie Widmer	Jun 04, 2013 10:51 AM	She is temporary staff.	Add Attachment
Lexie Widmer	Jun 04, 2013 09:46 AM	She called to say that this is not her request, and she didn't order this. She is not available this week. She said to refer to Peggy Pedersen, the division chair, 88269.	Add Attachment
Andrew Gandara	Jun 03, 2013 02:59 PM	Left VM for hours	Add Attachment
Tricia Flaherty	Jun 03, 2013 02:38 PM	installer and serial key info can be found at: T:\Stata\STATA_12	Add Attachment