Service Request Ticket - # 50658

Service Request Information

CONTACT Name Ryals, Sharyne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 04, 2013 10:17 AM
Department Social Science Phone 88288
Location Email ryalss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080845[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet P4515x Monochrome Printer #CB5616A#ABA
Serial No. SCNDY349457 Location PDR

Model CB156A Hostname socialscience.wou.edu
Notes duplexing, 2nd 500 sheet tray, Maint Kit from P0082705 installed OCT2011 SR45032, Maint Kit from P0090336 installed JUNE2012 SR49875; Maint kit from P0099561 DEC2015 SR58813 IP:140.211.76.58 Ink/Toner Refill

Wired NIC 00:21:5A:7E:8F:E9

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Jun 04, 2013 01:00 PM 
Task reassigned to Lori Burgeson.
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Lori Burgeson Jun 04, 2013 01:00 PM 
Task reassigned to Lori Burgeson.
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Lori Burgeson Jun 04, 2013 01:00 PM 
This is a duplicate ticket.  Please refer to
ticket number 49875.  A maintenance kit was
ordered May 28 and we have not yet received it. 
Kit will be installed as soon as it has been
delivered to us.  This task will be closed.
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Lexie Widmer Jun 04, 2013 10:19 AM 
It also just randomly starts printing one line of
code until the paper runs out.
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Lexie Widmer Jun 04, 2013 10:18 AM 
She is here usually all day.
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Lexie Widmer Jun 04, 2013 10:17 AM 
She needs a printer maintenance kit.  Trisha says
that we do provide maintenance kits for this
printer/person.  
Please take this to HSS 231A and install it.
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