Service Request Ticket - # 50661

Service Request Information

CONTACT Name Nicks, Bill   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 04, 2013 11:37 AM
Department Business Services Phone 88008
Location Email nicksb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090526[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 724TFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871

Wired NIC 00:26:B9:75:16:46

TECHS Submitted by Lori Burgeson Contact burgesonl@wou.edu 88955
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Jun 05, 2013 03:25 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Lori Burgeson Jun 05, 2013 03:25 PM 
New power supply was installed and powered on to
verify boot.  Dale put the computer back into
production
 Add Attachment
Lori Burgeson Jun 04, 2013 11:37 AM 
Warrantied a new PSU through Dell using 20100178[Edit Inv]
(49BDNM1) since that computer is still in warranty.
 Add Attachment