Service Request Ticket - # 50663

Service Request Information

CONTACT Name Mansayon, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 04, 2013 12:10 PM
Department Library & Media Services Phone 88441
Location Email mansayonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100120[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8500 (3.16Hz,6M,1333FSB)
Serial No. 278TMM1 Location PDR

CPU Unknown


OS Unknown Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license from P0076561 installed as Office Pro Plus 2007

Wired NIC B8:AC:6F:8B:06:E0

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Dyl Karbia Jun 04, 2013 04:17 PM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Jun 04, 2013 04:17 PM 
Task reassigned to Self Resolved.
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Joshua Johnson Jun 04, 2013 12:10 PM 
The computer 20100120[Edit Inv] that is located in the
library does not have a log on server availible
when anyone is trying to log into the computer.
They have restarted the computer and this has not
corrected the issue.

Chris Mansayon
HL 117
88441
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