Service Request Ticket - # 50672

Service Request Information

CONTACT Name Lab Attendant, APSC   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 04, 2013 04:55 PM
Department University Computing Solutions Phone 88069
Location Email printerpaper@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090151[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFK2CK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:32:2C:E0

TECHS Submitted by Hannah Arriola Contact harriola08@wou.edu 88925
Primary Technician Contact jpetersen11@wou.edu 88925

Tracking

Entered by Date Memo
Jared Petersen
Email

Public
Entered by Date Memo
Jared Petersen Jun 05, 2013 08:31 AM 
Status changed from (1) Pending to (5) Completed
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Jared Petersen Jun 05, 2013 08:31 AM 
Ran the Lite version of Microsoft Fixit for Printing. Prints fine 
now.
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Jared Petersen Jun 05, 2013 08:12 AM 
Task reassigned to Jared Petersen.
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Hannah Arriola Jun 04, 2013 04:55 PM 
Computer C2 in APSC lab will not connect to 
printer. Error message reads: unknown port
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