Service Request Ticket - # 50710

Service Request Information

CONTACT Name Scott, Sheila   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 10, 2013 10:22 AM
Department Library & Media Services Phone 88883
Location Email scotts@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110104[Edit Inv] (opens in a new window) Bldg/Room NS 202
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34KHZQ1 Location Lab 202

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:B3:96:F2

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Dyl Karbia Jun 10, 2013 11:55 AM 
Task reassigned to Self Resolved.
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Dyl Karbia Jun 10, 2013 11:55 AM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Jun 10, 2013 11:16 AM 
Task reassigned to Dyl Karbia.
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Lexie Widmer Jun 10, 2013 10:22 AM 
computer 20110104[Edit Inv], Ref 11
Won't map to any of the library printers.  She
tried both krusty and bart.
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