Service Request Ticket - # 50717

Service Request Information

CONTACT Name Ryals, Sharyne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 10, 2013 12:29 PM
Department Social Science Phone 88288
Location Email ryalss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120707[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 5X6QXW1 Description Dell Latitude E6430, IntelCore i7, 2.6GHz, 6M Cach
Serial No. 5x6qxw1 Location PDR 2023 Giveaway

CPU Intel Core i7-3720QM(2.6GHz, 6M cache)


OS Windows 7 Pro, 64 bit Software Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P0088966 downgraded to Pro Plus 2010

Wired NIC E0:DB:55:E7:63:73


Wireless NIC B8:76:3F:36:0E:D8


Bluetooth NIC 20:16:D8:9B:D9:79

TECHS Submitted by Lacey Davis Contact ldavis08@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jun 11, 2013 11:24 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jun 10, 2013 12:56 PM 
Task reassigned to Dale Goodell.
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Dale Goodell Jun 10, 2013 12:56 PM 
Priority changed from (3) Priority to (2) High Priority.
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Lacey Davis Jun 10, 2013 12:29 PM 
GFA- A Dell laptop needs to be setup and delivered
to Sharyne Ryals in HSS 231A. The WOU# is
20120707[Edit Inv]. The old laptop WOU# is 20081044[Edit Inv]. The
laptop is located on the shelf across from the
restroom in ITC 009.
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