Service Request Ticket - # 50731

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 11, 2013 12:24 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20090474[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Xerox Phaser 8860 DN Color Laser Printer #8860/DN(
Serial No. HAV405275 Location PDR

Model 8860/DN Hostname ch303.wou.edu
Notes IP: 140.211.76.25 Ink/Toner Refill Black:108R00800 Blue:108R00797 Yellow:108R00799 Magenta:108R00798

Wired NIC 00:00:AA:C4:2A:5B

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jun 11, 2013 02:35 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jun 11, 2013 02:34 PM 
Task reassigned to Megan Eichler.
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Megan Thibeault Jun 11, 2013 02:34 PM 
Went and check this out. Both printers seem to be
working fine
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Lexie Widmer Jun 11, 2013 12:34 PM 
Priority changed from (3) Priority to (2) High Priority.
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Alyssa Little Jun 11, 2013 12:24 PM 
Initially the printer needed paper, but when I put
paper in, it said that it still needed paper, and
now says the tray is lifting the paper into
position, but it really isn't doing anything. This
is the second printer in APSC 101 so neither of
them are working now.
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